物流政策

Shipping Policy

Last updated: September 12, 2026

Thank you for shopping at Coilover Custom Made in China. Please review our shipping policy below.

1. Order Processing Time

All our coilover suspension kits are custom-made-to-order. After you place your order, our production team will begin manufacturing based on your vehicle specifications.

- Production time: 7-15 business days (depending on customization complexity)

- Quality inspection: 1-2 business days

- Orders are not shipped or delivered on weekends or public holidays in China

If we are experiencing a high volume of orders, production may be delayed. Please allow additional time in transit. We will contact you via email if there is a significant delay in your order.

2. Shipping Rates & Delivery Estimates

We ship worldwide from our factory in Fujian, China. Shipping costs are calculated at checkout based on destination country and package weight (approximately 20kg per set).

International Standard Shipping:

- Rate: $99 USD per set

- Delivery time: 7-15 business days after dispatch

- Tracking number provided via email once shipped

Shipping rates and delivery estimates are subject to change without notice.

3. Customs, Duties & Taxes

Coilover Custom Made in China is not responsible for any customs duties, import taxes, or other fees imposed by your country upon delivery. These charges are the buyer's responsibility.

Please check with your local customs office to determine what additional costs may apply before making your purchase. We are unable to control these charges and cannot predict their exact amount.

To avoid customs delays, please ensure your shipping address and contact information are accurate and complete.

4. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with a tracking number once your order has been dispatched. The tracking number will be active within 24-48 hours.

If you have not received your order within the estimated delivery time, please contact us at yyc888996@gmail.com with your order number.

5. Damages During Transit

Please inspect your package upon delivery. If the item arrives damaged due to shipping, please contact us immediately at yyc888996@gmail.com with photos of the damaged packaging and product. We will work with the shipping carrier to file a claim and arrange a replacement.

6. Shipping Restrictions

We currently ship to most countries worldwide. However, we may not be able to ship to certain remote locations or countries with import restrictions on automotive parts. If we cannot ship to your address, we will notify you and issue a full refund.

7. Contact Us

If you have any questions about shipping, please contact us at:

Email: yyc888996@gmail.com